Refund and Return Policy

Effective Date: [Insert Date]

At Viking IPTV, customer satisfaction is our priority. If you experience any issues with your subscription, please review our refund policy below.

1. Eligibility for Refunds

We offer refunds under the following conditions:

  • The service is not activated within the promised time.
  • You experience technical issues that our support team cannot resolve.
  • A duplicate payment was made due to an error.

2. Non-Refundable Cases

Refunds will not be issued in the following situations:

  • The subscription has already been activated and used.
  • You change your mind after activation.
  • Issues caused by user-side problems, such as poor internet connection or incompatible devices.
  • Violations of our terms of service, including account sharing or misuse.

3. Free Trial Policy

We offer a free trial so you can test our service before purchasing. Refunds are not provided if you did not test the service before subscribing.

4. Requesting a Refund

To request a refund, please contact our support team with:

  • Your order details.
  • A clear explanation of the issue.
  • Any relevant screenshots or error messages.

Refund requests must be submitted within [Insert Timeframe] of purchase.

5. Processing Time

Approved refunds will be processed within [Insert Timeframe], depending on the payment method used.

6. Contact Us

For any refund-related inquiries, please reach out to us at:

Email: [Your Email]
WhatsApp: [Your Number]